Welcome to HealthSelect Medicare Rx provided through the Employees Retirement System of Texas (ERS)
July 31, 2014
Attention New HealthSelect Medicare Rx Enrollees
If you received a letter from SilverScript saying you will have prescription benefits through SilverScript starting either August 1, 2014 or September 1, 2014, and you are having trouble using your benefits, please call SilverScript Customer Care 24 hours a day, 7 days a week at (855) 344-0938 (TTY – 711).
January 1, 2014
Attention all ERS mail order pharmacy users:Our plan’s mail-order service provides members with mail-order drugs using an “automatic refill” service. If you used our “automatic refill” service in the past, we automatically sent you a refill of your prescriptions when our records indicated that you were about to run out.However, starting in January 2014, CMS will require us to have your authorization before we can send you prescriptions. This change helps us ensure you only get the prescriptions you really need. This will apply to prescriptions that were called, faxed, or electronically prescribed by your doctor to our mail pharmacy. We may also need to get your authorization to send a refill by mail. We will not need your authorization to send orders you ask us for, whether it be a refill or a new prescription.
Please make sure we have a valid phone number on file for you by calling SilverScript Customer Care. We are available 24 hours a day, 7 days a week at (855) 344-0938 (TTY – 711). If we do not have your contact information, you might not be able to confirm the shipment of your prescription, and could run out. Remember, your prescriptions will not be automatically shipped unless you confirm you still want to receive the order. This new policy will not affect refill reminder programs where you pick up prescriptions in person, and it will not apply to long–term care pharmacies that deliver prescription drugs.
ERS has chosen SilverScript® Insurance Company to manage your HealthSelect Medicare Rx prescription drug plan. SilverScript Insurance Company, a subsidiary of Caremark, is an approved Medicare Part D Prescription Drug Plan provider.
As a member of HealthSelect Medicare Rx, you have access to the SilverScript customer service staff 24 hours a day, 7 days a week toll-free at (855) 344-0938.
If you are having difficulty logging into the website please contact Customer Care at (855) 344-0938.
HealthSelect Medicare Rx Plan Benefits
Retail Pharmacy: You have access to a large nationwide Pharmacy Network with more than 68,000* pharmacies. These include retail, mail service, long-term care, home infusion, and Indian Health and Indian Tribal pharmacies. Find out if your pharmacy is in the network by using the Pharmacy locator tool.
EDS Pharmacy: You have access to a large network of pharmacies who have agreed to fill your 31-90 supply of long-term medication at the mail order price. These pharmacies are part of the Extended Days Supply (EDS) network. Contact SilverScript toll-free at (855) 344-0938 (TTY-711) to find out if your pharmacy is in the EDS network. We are available 24 hours a day, seven days a week. For a listing of the pharmacies in this network, please click on the EDS Pharmacy List document under the documents tab.
If you are on any page within this website, you can click on any of the tabs or press the back arrow key to help you go back to a different page. Even in the pharmacy locator, you can press any tab and you will go back to where you want to be. If you want to go back to the home page, click the SilverScript logo at the upper left of the page.
If you want to sign into your Caremark.com account, you can do so from the upper right hand corner of the page where it says Username/Password/Sign In.
To return to the home page from any place on this site, please click
the SilverScript logo.
* Internal SilverScript Insurance Company report, June 2014